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Senior DevOps Engineer (Hotscan), Associate Vice President, Hybrid - Charlotte/ NC

Charlotte, NC

Tech at MUFG

MUFG invests in talent, technologies, and tools that put our clients' and colleagues' changing needs first. We are looking for resilient technologists who are driven and inspired to participate on this high-impact team.

Backed by the strength and stability of the world’s 5th largest financial institution, you'll help build a bank you’ll be excited to call yours.

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Job Description

Senior DevOps Engineer (Hotscan), Associate Vice President, Hybrid - Charlotte/ NC

  • Requisition # 10055002-WD
  • Job Type Full time
  • Date posted 08/10/2022

Your potential. Your opportunity.

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

This is a hybrid position. There are flexible work from home options available. A member of our recruitment team will discuss the options with you in more detail.

Job Summary:

As an Application Administrator for our Compliance Technology Application/Production Support Team, this position supports Sanctions and Anti-Money Laundering (AML) applications including Hotscan, Actimize SAM (Suspicious Activity Monitoring), WLF (Watch List Filtering), RCM (Risk Case Manager), SAS AML, and KYC. Responsible for implementation and post-implementation production support, performing operational tasks and batch processing, identifying and troubleshooting issues, application monitoring, root cause analysis, providing solutions and recommendations, change and release management, maintaining system documentation, backups, disaster recovery planning and testing. Acts as a technical resource and provides support for multiple concurrent complex projects. 

Major Responsibilities:

  • Application Governance and Production Application Support
  • Supports Sanctions applications including Hotscan, Actimize RCM.
  • Responsible for implementation and post-implementation production support, performing operational tasks and batch processing, identifying and troubleshooting issues, application monitoring, root cause analysis, providing solutions and recommendations, change and release management, maintaining system documentation, disaster recovery planning and testing.
  • Provides technical support to the business areas, development teams, and other production support teams on the Sanctions applications.
  • Lead implementation efforts by understanding the customer’s business, processes and system needs.
  • Responsible for the maintenance and implementation of Sanctions components, integration, data migration, backups, monitoring & user support.
  • Engage in maintaining, modifying and documenting applications within the project team following prescribed policy and procedures. May act in various capacities for projects, including IT lead and resource.
  • Perform system support activities as assigned. Coordinate with the various teams to meet the project deliverables within given timelines. Work with business and IT teams to identify the business needs and define the business and technical solution to fulfill the business needs.
  • Maintain high customer satisfaction through the delivery of high-quality, timely, and thorough solutions to customer problems.  Experience in Dev Ops Tools and process and tracking items in Jira.
  • Demonstrates knowledge of and is sensitive to the current regulatory environment; adheres to the Bank's Risk Vision, risk management policies and programs; recognizes and proactively addresses risk (including but not limited to those associated with Bank Secrecy Act, sanctions, anti-money laundering, consumer compliance, fair lending, fiduciary responsibilities, and privacy); identifies and appropriately manages risks.


  • Bachelor's degree in Computer Science or a closely related discipline, or an equivalent combination of formal education and experience
  • 3+ years of application production support experience with Hotscan.
  • Minimum 1 year experience working in AML / Sanctions Applications.
  • 5+ years of production support experience, providing 24/7 support, change management, incident management, troubleshooting, problem resolution and root cause analysis
  • Ability to support, maintain, and configure Hotscan.
  • Solution/Technical experience, excellent organizational skills and ability to handle multiple tasks simultaneously
  • Advanced skills in SQL DB, Java/ JEE, Web-Technologies, XML, ETL, batch/shell scripts, schedulers (Tidal/Autosys/Tivoli etc.)
  • Experience in Data Modeling concept, Systems Analysis and Design
  • Experience with Software Development Lifecycle Methodologies
  • Strong communication, interpersonal and problem-solving skills
  • Excellent analytical skills and ability to develop practical solutions and methodologies
  • Preferred application production support experience with Hotscan, NICE Actimize, or products in areas of Sanctions, Suspicious Activities Monitoring, Watch List Filters, FATCA and Transaction & Customer Risk Management
  • Preferable Financial / Banking industry backgrounds and understanding of banking transactional data

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law. 

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  • Health Plans

    Numerous choices for medical coverage (HRA, HSA, and PPO), plus comprehensive prescription coverage, dental and vision. We pay most premium costs and contribute to your HSA or HRA annually.

  • Wellness

    Monthly financial and wellness webinars, on-site healthy living events and one-on-one personal coaching sessions.

  • 401(k)/Retirement Plans

    Competitive 401(k) employer match contributions with immediate vesting. Cash balance pension, defined benefit plan with 3-year vesting, fully employer-paid.

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    Tuition reimbursement for most undergraduate, graduate, and job-related courses at regionally accredited institutions. Internal training programs/courses are also available.

  • Family-Friendly Care

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  • Paid Time Off

    Vacation, sick leave, time off to volunteer, and federal holidays, as well as salary continuation during periods of qualifying disability.


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