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Program Manager

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  • Requisition # 35116
  • Job Type Day
  • Location Jersey City, NEW JERSEY
  • Date Posted 03/27/2020

Your potential. Your opportunity.


Duties:  Managing all infrastructure program work streams, budget planning and management, risk and issue management and tracking, senior sponsor reporting, presentations and reports to home office management teams. Directing and managing large scale infrastructure transformation programs applying program and project management and process improvement best practice techniques and tools Agile and PMI methodologies. Planning, scheduling, organizing, and tracking processes, ensuring the delivery of all project work streams. Resolving and/or escalating issues in a timely manner. Leading project management of the most complex/critical projects and leading in cross-functional projects with large impact to the enterprise utilizing Jira, MS Project, and Clarity. Providing comprehensive analysis direction for multiple concurrent mission critical projects. Spearheading and leading business unit projects by identifying, establishing and utilizing a wide range of technical and business resources. Defining and developing the overall plans to meet the project goals and objectives. Developing the project management processes and methodologies to create the specifications to ensure projects are delivered on time, within budget, adhering to high quality standards and meeting customer expectations. Creating the project charter, planning stage estimates and approval, communications plan, governance council packages and business case preparation. Using approved project management techniques to track progress against planned targets throughout the lifecycle of the project. Tracking key project milestones and adjusting project plans and/or resources to meet the needs of customers; and conducting project meetings. Directing the team and monitoring work efforts; identifying resource needs, performing quality review, escalating functional, quality, and timeline issues appropriately. Taking action to obtain resolutions of critical issues. Negotiating resolutions on project hurdles that threaten cost, schedule or project scope. Planning and leading the execution of complex, cross-functional implementations or integrations (including Command Centers, issue management, escalation, management communications, KPI tracking, and reporting). Investigating and developing resolution of complex business or project issues, including analysis, solution facilitation and development, approval, management communication, and implementation. Serving as an internal subject matter expert within a discipline/area and providing strategic direction, guidance, and integration of products and services to senior management. Developing and delivering management and project-related presentations as needed. Providing feedback for process improvement, lessons learned, program enhancements, and strategic alignment with business or other programs. Managing the work of five Project Managers and Business Analysts.  



Education: Bachelor’s degree in Information Technology, Computer Science, Engineering (any), or a related field (or foreign equivalent degree). 

Experience: 5 years of program and change management experience in the financial services industry applying program and project management and process improvement best practice techniques and tools Agile and PMI methodologies on large scale projects exceeding $10 million; managing teams for infrastructure application migration and decommission projects for business aligned applications including independently managing 3 projects from start to end with a budget of at least $10 million and multi-year duration; working on Digital Transformation technology implementation impacting culture, business processes, business strategy, organizational structures and governance; using Jira, MS Project and Clarity; and resolving or escalating issues. 

Location: Jersey City, NJ 07311

We are committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our people and our business; Equal Opportunity Employer: Minority/Female/Disability/Veteran.

  • Job Project Management
  • Primary Location Jersey City, New Jersey
  • Shift Day
  • Schedule Full Time
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