Skip to main content
Search Jobs


BOS Utility/Fraud Specialist

Apply Now
  • Requisition # 10051235-WD
  • Job Type Full time
  • Date Posted 06/23/2022
  • Location Tempe, AZ

Your potential. Your opportunity.

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world. Across the globe, we’re 180,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

Job Summary:

We're seeking a BOS Utility/Fraud Specialist to provide operational support to retail branches, Bank Operations Service division, and other areas of the bank for complex or operational questions or issues.

Major Responsibilities:

  • Assigned the most complex, high-risk situations or functions.

  • Respond to complex operational related questions or inquiries advanced from staff or assigned by management.

  • Provide problem resolution to branches/departments.

  • Perform research, analysis, and provide recommendations for changes to processes or procedures to management.

  • Responsible for functioning as the utility for the BOS area.


  • 1-2 years Financial Services.

  • Strong customer service skills.

  • Knowledge of the bank's systems, policies, and procedures.

  • Strong interpersonal and communication skills.

  • Initiative, flexibility, and willingness to work additional hours when necessary.

  • Ability to respond to critical demands and make sound decisions.

  • Analytical and problem-solving skills.

  • Ability to take detailed precise notes and network within the business to gather information and resolve issues.


The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity/Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law. 

Some MUFG roles require that individuals be fully vaccinated against COVID-19, subject to exemptions for medical or religious reasons, as well as any other reason required by applicable law or order. Should you be selected for an interview, your recruiter will provide additional information.

Apply Now