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Issues Management Associate/AVP

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  • Requisition # 10034777-WD
  • Job Type Day
  • Location Tempe, ARIZONA
  • Other Locations New York
  • Date Posted 04/08/2020

Your potential. Your opportunity.

Description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2018). In the Americas, we’re 14,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Job Summary:

The Issue Management Associate/AVP, is a key role within the Central Risk & Controls Office (CRCO), reporting to a CRCO Director. This position is responsible for supporting the establishment and maintenance of standards, practices and methodology across the Issue Management (IM) lifecycle and Risk and Control Programs lifecycle; assessing compliance with the IM Policy and Procedure across all Lines of Defense (LoD); developing and maintaining the IM Procedure; developing and executing training; and supporting the CRCO Director on select projects. This role is also responsible for supporting working groups and committees that are led by or supported by CRCO.

Major Responsibilities:
  • Issue Management Procedures, standards and tools: Partner with the CRCO Vice Present (VP) and Director to establish consistent procedures, best practices and processes to support compliance with the Issue Management Policy. This includes the design and development of common tools and / or templates to enable execution of the procedures. Ensure all activities are well documented and supported with evidence so a third party can understand what was done and the rationale for conclusions.

  • Risk Programs Procedures, standards and tools: Partner with the CRCO VP and Director to establish consistent procedures, best practices and processes to support the lifecycle of risk programs’ prioritization, implementation, execution and effectiveness assessments. This includes the design and development of common tools and / or templates to enable execution of the risk programs. Ensure all activities are well documented and supported with evidence so a third party can understand what was done and the rationale for conclusions.

  • Socialize Changes and Conduct Training: Support the development and communication materials to disseminate information to affected stakeholders / users and support the development and execution of CRCO training program

  • Performance Standards Monitoring: Monitor the quality and completeness of minimum requirements as part of the IM lifecycle

  • Identify Enhancement Opportunities: Support the enhancement of procedures and processes per lessons learned and feedback from users and generate insightful, meaningful observations and offer solutions that effectively convey significance and impact on risk and/or risk management practices

  • Conduct Quality Assurance: Conduct risk-based assessments of the adherence to the IM Policy and Procedures; this include real time reviews of methodology and practices processes and prepare report of results

  • Continuous Improvement: Operate with an innovative and flexible mindset by continuously identifying ways to improve department practices to enhance consistency, efficiency, quality and value

  • Special projects: Work with the CRCO Director on select projects and initiatives to drive strategy and strengthen CRCO remit

  • Relationships: Effectively manage relationships (internally and externally) to mutually accountable, productive, respectful, and trusted level

Qualifications

  • Bachelor’s degree in Business, Finance, Economics, Accounting or related field

  • 3+ years of work experience, concentrated in Financial Services and 2+ years in risk management and/or controls related roles

  • Working knowledge of risk and controls, quality control, risk and controls self-assessments, issue management lifecycle, issue remediation and validation requirements

  • Working knowledge of risk and control frameworks and operational risk management

  • Ability to build relationship and challenge the status quo

  • Strong written and verbal communication skills

  • Strong analytical, problem solving and negotiation skills

  • Highly motivated, takes initiative, problem solver, solution oriented

  • Highly organized with strong MS Office skills, in particular PowerPoint and ability to run effective Web based meetings.

  • Professional certifications, such as the CAMS, CPA, CIA, or CISA is a plus

  • Big 4 or top tier management consulting experience preferred, but not required

Join us as we evolve our organization to become

more agile, innovative and inclusive!

The above statements are intended to describe the general nature and level of the work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it’s the bank’s policy to only inquire into a candidate’s criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

  • Job Risk
  • Primary Location Tempe, Arizona
  • Shift Day
  • Schedule Full Time
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