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Team Lead - Sr Fraud Analyst

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  • Requisition # 10046144-WD
  • Job Type Day
  • Location Tempe, ARIZONA
  • Date Posted 08/17/2021

Your potential. Your opportunity.

Do you want your voice heard and your actions to count? 

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), the 5th largest financial group in the world (as ranked by S&P Global, April 2020).In the Americas, we’re 13,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, developing positive relationships built on integrity and respect. It’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. We’re a team that accepts responsibility for the future by asking the tough questions and owning the solutions. Join MUFG and be empowered to make your voice heard and your actions count.

Some MUFG roles require that individuals be fully vaccinated against COVID-19, subject to medical and/or religious exemptions, if applicable. Should you be selected for an interview, your recruiter will provide additional information.

We're searching for a Senior Fraud Analyst to review new and existing customer accounts for deposit and returned item risk. You will decide on an action to be taken based on predefined procedures or advancing to management for review. In addition, you will assist management in achieving the Bank's fraud management goals by identifying and recognizing changing patterns and techniques utilized by fraud perpetrators and by taking appropriate action to mitigate Operational Losses bank-wide.

Responsibilities:

40%

  • Investigate a wide variety of issues and requests to include: gathering additional information, contacting other bank departments and branch offices, and working with personnel at all levels.
  • Consolidate evidence to conclude that an account must be closed or that the suspicious activity does not represent a risk to the bank without disrupting service to our clients.
  • Complete and submit Suspicious Activity Reports (SAR's) to meet OCC guidelines, maintaining all research and analysis.
  • Assist in the recovery of losses by deciding on actions to be taken.
  • Investigate potential losses to determine suspect, explore avenues of recovery.

35%

  • Reconcile, review, and process identified risk transactions.
  • Identify other compliance or operational weaknesses (i.e. new account fraud, failure to follow policy, etc).
  • Perform daily review and analysis of suspected check fraud items and a risk assessment on suspicious accounts and activities.

5%

  • Provide reporting to the Legal Division, Corporate Compliance, Regulatory Agencies, and Law Enforcement as required.
  • Respond to inquiries received from branch/department personnel bank-wide, clients, and non-clients, Corporate Security, other financial institutions.

5%

  • Escalate customer or branch calls.

5%

  • Develop and train less experienced team members.

Qualifications

Qualifications:

The right candidate will have:

  • 5 + years of related experience
  • Extensive operational background, knowledge of Bank policies, Regulations, and procedures
  • Excellent verbal and written communication skills to articulate with customers and internal management
  • Strong analytical, problem-solving, and decision-making skills
  • Proficient in Microsoft Word, Excel, Power Point, and Visio
  • Bachelor's degree preferred

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity / Affirmative Action Employer and committed to leveraging the diverse backgrounds, perspectives, and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate in employment decisions on the basis of any protected category.

A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

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