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Senior Product Manager

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  • Requisition # Req #238
  • Job Type Salary
  • Date Posted 03/17/2023
  • Location Toronto, ON

Your potential. Your opportunity.

Join a financial group that’s as committed to your future as you are. At MUFG, we share a vision for our future, we share our successes, and we strive to bring out the best in each other in everything we do. As the 5th largest bank in the world, our diverse team is connected by a common ambition to create change for the better—from forging more dynamic career paths to driving progress in our communities, to continuously reshaping the standards of global financial services. Positive impact starts here; see the change you can make as we strive to become the world’s most trusted financial group. Mitsubishi UFJ Financial Group, Inc. (MUFG) is one of the world’s leading financial groups. Headquartered in Tokyo and with over 360 years of history, MUFG has a global network with over 2,700 locations in more than 50 markets. The Group has over 180,000 employees and offers services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. MUFG aims to “be the world’s most trusted financial group” through close collaboration among our operating companies and flexibly responding to all of the financial needs of our customers, serving society, and fostering shared and sustainable growth for a better world. MUFG’s shares trade on the Tokyo, Nagoya, and New York stock exchanges. For more information, visit Summary:The Senior Product Manager will be responsible for the management of Domestic and Global Pooling products and the development of related products and enhancements. The incumbent will coordinate product development and management activities with Bank departments and outside vendors to expeditiously promote and deliver quality products to the marketplace. The individual will prioritize the expenditure of the Bank's resources to ensure the most cost effective development of products and enhancements, and ensure that appropriate Stakeholders are informed.

Primary Accountabilities:Product Management and Development:
  • Manage existing Domestic and Global Pooling products, ensuring appropriate processes and technologies are applied to delivery channels.
  • Develop new services and manage projects based on the Bank's goals and objectives. Analyze and evaluate new concepts and develop marketing strategies to determine feasibility, market segments and market potential.
  • Maintain an awareness of industry trends, regulatory environment and evaluate enhancement opportunities.
  • Provide input and support for sales efforts; RFI's/RFP's, Client calls, pricing proposals, Sales inquiries, Implementations, etc.
  • Seek out solutions and advise on implementations, maintenance requests and customer service issues to ensure quick resolution and mitigate customer impact. Will coordinate with Operations and Technical resources, Client Delivery, Customer Service and vendors to determine solution approach.
  • At manager's discretion, share information with colleagues to that provides transition support for products and customers based on prior experience.
Strategic Planning:
  • Make strategic recommendations that enhance operating procedures, products and identify new market opportunities. Base recommendations on analysis or best practices, regulatory and industry trends, client feedback, financial and technology constraints and anything else that may factor into effecting change.
  • Advise management of potential product and delivery capabilities through preparation of strategy presentations or papers that define markets, product design, profit potential, expenditures and alternative systems.
  • Review and prioritize requests from line management to modify and/or change strategies, design or procedures of existing products.
Analysis and Management Updates:
  • Responsible for preparing monthly and annual reporting on product volumes, revenues, costs and management updates.
  • Coordinate the development of management data between multiple users, reporting sources and delivery departments.
  • Develop and supervise the writing of internal procedures and user guides. Develop strategies for pricing, advertising, marketing and training for assigned product lines.
Compliance and Training:
  • Actively ensure compliance with the Bank's Business Standards of Conduct and all Patriot Act, CIP, Anti-Money Laundering, Bank Secrecy Act, information security and suspicious activity reporting requirements, and other regulatory and compliance policies and procedures.
  • Manage or actively participate in risk and compliance efforts such as PSRAs, Audit inquiries, E2E MRA and compliance trainings.
  • May assist in the managing and training of other colleagues.
Technical Skills:
  • This role requires proficiency in MS Word, Excel, PowerPoint, Teams, Visio.
  • Familiarity with MS Project, Power BI and Access is a plus.
  • This role also requires ability to learn and use OVS and GPS.
  • This role also requires strong interpersonal communication skills, problem solving abilities and leadership qualities.

Experience Required:

  • 7 years experience working in financial services industry.
  • Excellent written and verbal communication skills.
  • Strong analysis skills and attention to detail.
  • Willingness to be flexible due to need to work with Global colleagues, vendors and clients.
  • Must be able to prioritize work and influence other people to provide input or deliverables.
Education & Training:
  • University degree required - B.A. or B.S. in related field.
  • MBA or Certification in Treasury Management is a plus.
Work Environment:
  • Role will require occasional travel to attend client meetings, conferences and team meetings.
  • Work related travel may be to locations with varying climates. There is no intention to travel to locations where there is a known risk to the health and well-being of the staff.

Notice: The above information on this job description has been described to indicate the general nature and level of work performed by incumbents. Other duties and responsibilities not specifically described may be assigned from time to time, consistent with knowledge, skills and abilities of the incumbent. Company Chartered in 1981 and assuming its current identity as MUFG Canada Branch, our Canadian Branch is the premier Asia-based global bank in its market. We serve local and Japanese clients from the Atlantic to the Pacific with financial expertise across a number of key industries such as oil and gas, pipelines, power generation, automotive, transportation, and telecom. The receipt of this application by MUFG Bank, Ltd., Canada Branch (“MUFG Canada Branch”), does not imply or guarantee employment. MUFG Canada Branch is an equal opportunity employer. We do not discriminate in hiring or in any other aspect of employment on the basis of the grounds enumerated in the Canadian human rights act. In addition, MUFG Canada Branch complies with applicable laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. MUFG Canada Branch provides accommodation to individuals in accordance with the requirements outlined in the Canadian human rights act and the Canada Labour Code.©2020 Mitsubishi UFJ Financial Group, Inc. All rights reserved. The MUFG logo and name is a service mark of Mitsubishi UFJ Financial Group, Inc., and is used by MUFG Bank, Ltd., Canada Branch, with permission.

Other details

  • Job FamilyMUFG Canada
  • Pay TypeSalary
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